Please note all Mattes products are by CUSTOM ORDER and can take approximately 6-8  weeks to be made and then shipped.

  • B&B Saddlery strives to deliver your online order in the fastest possible time.  We do understand that there may be some instances where you may want to return items.
  • Please Note any SPECIAL orders i.e bridles, and ALL Mattes products are NON REFUNDABLE.
  • Items may be returned to B&B Saddlery (Kinglake West / Ringwood ) within 14 days of product receipt, at your expense.
  • To return an item, the product MUST be in original condition with all labels attached and in correct original condition packaging and returned within 14 days of purchase.
  • Before processing a return, please email  outlining why you wish to return your product so we can assist you with the most efficient method to process your return.
  • Offer excludes postage and handling on change of mind goods.